Lessons LeftHelp & Support
Questions, ideas or a problem? Write to us at [[CONTACT_EMAIL]]. We usually reply within two business days. If something looks wrong, open Settings → About → Export diagnostic logs in the app and attach the files to your email so we get the technical details (it never contains student names or amounts).
Frequently asked questions
How is the number of lessons left calculated?
The balance is always recalculated from the history: packages bought, bonus lessons, lessons done, charged cancellations and manual adjustments. Nothing is stored as a counter that can drift. Open a student to see every change and its reason.
What is the difference between rescheduling and cancelling?
Rescheduling moves a lesson to a new time; the original and the new lesson stay linked, so the lesson is deducted only once. Cancelling follows the rule you set for the student (for example: charged if cancelled less than 24 hours before). Teacher cancellations and holidays are never charged. You can let a cancellation create a make-up credit.
Do students or parents need an account?
No. Only you use the app. Parents receive a picture or text card by Messages, WhatsApp, LINE, KakaoTalk, email or any app in the share sheet.
What is free and what is Pro?
Free: up to 3 active students (archived students do not count) with all core features, cards, reminders and export, and no ads. Pro: unlimited students, 12-month reports, PDF statements and more templates. Pro is available as a one-time purchase (with Family Sharing) or a yearly plan.
How do I restore my purchase on a new iPhone?
Open the Pro screen and tap Restore Purchases, signed in with the same Apple ID.
How do I move my data to a new iPhone?
Restore the new iPhone from an iCloud or computer backup, or export a backup file in Settings → Backup & export and open it on the new device.
How do I cancel the yearly plan?
Open the Settings app → your name → Subscriptions → Lessons Left. Cancel at least 24 hours before the renewal date.
Can I export my records?
Yes. Settings → Backup & export → Export CSV, or export a backup file. Export is free.
How do I turn off usage statistics?
Settings → turn off “Share anonymous usage data”. From the next launch the app sends nothing.
Does the app issue tax invoices?
No. Bills and receipts are records for you and the family. They are not tax invoices and the app does not give tax advice.